Terms and conditions

Terms and Conditions for BooksWalah.com
Operated by Tissa Traders
Effective Date: 02-12-2024

Welcome to BooksWalah.com! These Terms and Conditions govern your access to and use of our website, products, and services. By using BooksWalah.com, operated by Tissa Traders, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. About Us

BooksWalah.com is an e-commerce platform operated by Tissa Traders, specializing in the sale of books across various genres. All transactions on this website are conducted under the legal and operational framework of Tissa Traders.

2. Eligibility

To use BooksWalah.com, you must:

• Be at least 18 years old or have parental/guardian consent.
• Provide accurate and truthful information when creating an account or making a purchase.

3. Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately if you suspect unauthorized access to your account.
• We reserve the right to suspend or terminate accounts for violations of these Terms and Conditions.

4. Product Information

a. Accuracy

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur.

b. Availability

All products are subject to availability. In case a product is out of stock after purchase, we will notify you promptly and process a refund if payment has been made.

5. Orders and Payments

a. Order Confirmation

Orders are confirmed upon successful payment. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

• Errors in product information or pricing.
• Suspected fraudulent activity.

b. Payment Methods

We accept [Credit Debit and UPI]. All payments are securely processed through third-party payment gateways.

c. Cancellation and Changes

Orders can be canceled or modified before shipment. Contact us immediately to request changes.

6. Shipping and Delivery

a. Shipping Policy

We deliver to locations within [India]. Delivery timelines may vary based on location.

b. Shipping Charges

Shipping fees are calculated during checkout and are non-refundable.

c. Delays

Tissa Traders and BooksWalah.com are not responsible for delivery delays caused by courier services, weather, or unforeseen circumstances.

7. Returns and Refunds

a. Return Policy

Products can be returned within 4 days of delivery, provided they are in original condition.

b. Refund Process

Refunds will be processed to the original payment method within 7 working days. after we recevive the retuned product Shipping fees are non-refundable.

c. Non-Returnable Items

Certain items, such as digital books or heavily discounted items, may not be eligible for return. This will be mentioned on the product page.

8. Promotions and Discounts

Promotions and discounts are subject to specific terms and conditions. Tissa Traders reserves the right to withdraw or modify offers at any time without prior notice.

9. Intellectual Property

All content on BooksWalah.com, including text, images, graphics, and logos, is owned by or licensed to Tissa Traders. Unauthorized use is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Tissa Traders and BooksWalah.com are not liable for:

• Indirect or consequential damages arising from the use of our website.
• Losses due to unauthorized account access.

11. Indemnification

You agree to indemnify and hold harmless Tissa Traders, its affiliates, and its staff from any claims, damages, or liabilities resulting from your use of BooksWalah.com or breach of these terms.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved exclusively in the courts of [Insert Jurisdiction].

13. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

BooksWalah.com (Operated by Tissa Traders)
Email: contact@bookswalah.com
Phone: +91 96029 94875
Address: Alwar, Rajasthan

15. Use of Third-Party Images

BooksWalah.com, operated by Tissa Traders, may use images and content sourced from publicly available platforms, including Amazon, Flipkart, and other e-commerce websites, to represent products listed on our site. These images are used solely for informational and illustrative purposes to provide a better understanding of the products to our customers.

If you are the rightful owner of any image or content and believe it has been used without authorization, please contact us at contact@bookswalah.com. Upon receiving a valid request, we will review the matter and, if necessary, remove or replace the content promptly.

By accessing or using BooksWalah.com, you confirm that you have read, understood, and agreed to these Terms and Conditions.